Terms and Policies
Privacy policy
We collect your information to complete your orders and provide adequate services. This privacy policy explains how we use the information that you provide us with.
Personal identifiable information may be provided to us via:
- Purchasing of products
- Email communications
- Signing up for email newsletters
Such information may include your name, email address, phone number, billing address, shipping address, and payment details.
Securing your information
All information send through our website are secured by the Secure Socket Layer (SSL) encryption. This layer of security works by encrypting the connection between the browser and web server, ensuring all transmitted data remains private and secure and preventing unauthorized parties from altering data during transmission.
The green, closed padlock icon proves that the website you are visiting is secured.
Sharing your data
We DO NOT share any of your data with any other organizations, unless:
- We work with service providers, such as payment processors.
- There is a violation of our Terms of Use
- We are required to produce evidence to prevent or take action against suspected fraudulent activity.
- Mister Robinson Limited is acquired by another company
Changes to this policy
Our newsletter subscribers will be informed for any modification on our privacy policy. Any changes will take effect immediately upon being posted to our website. Feel free to contact us if you have any questions regarding our policy.
Copyright
All stamps showcased on the website are created by Mister Robinson, Limited. Copyright is not transferred with the purchase of any of our products. Any recreation based on our designs is prohibited. Please contact us at hello@misterrobinson.co before using any pictures and/or contents.
Commercial Usage
All stamps are meant for personal use only. Please contact us at hello@misterrobinson.co prior to placing your order to discuss the terms and conditions for commercial use.
Wholesale agreement
- Prices should be set according to our suggested retail price.
- Selling our products on the below platforms is prohibited: Etsy, eBay, Amazon.
- Retailers are responsible for any import duties and customs fees that may apply.
- All wax seal stamps should be sold with their own packaging.
- All sales are final. Please contact us if your items arrived damaged.
- We reserve the right to stop selling to retailers that fail to follow the agreement.
- Shipments can sometimes be delayed due to unanticipated factors (i.e. custom and weather). We do not hold responsibility, but we promise to try our best to assist you.
*We reserve the right to update our pricing at any time without prior notice.
